Shipping Policy

Because we ship fast, you could have your order within two to seven business days. Most important, shipping for products over $50.00 is FREE in the forty-eight contiguous states. Along with having the lowest prices you'll find, PetStreetMall offers some of the lowest shipping and handling charges available on the Internet today. Compare and save!

Shipping Charges for the Forty-Eight Contiguous States
Product Value Ground
$0.01 - $20.00 $6.99
$20.01 - $30.00 $7.99
$30.01 - $40.00 $8.99
$40.01 - $49.99 $9.99
$50.00 and more Free Shipping

Second Day Air and Next Day Air

PetStreetMall does ship orders Second or Next Day Air. If you want a package to be shipped either second day or next day air, please call our Customer Service at 800-957-5753 to place your order, they will be happy to assist you.

Alaska, Hawaii, US Territories Outside of the Continental US

Unlike other Web sites which will not ship outside of the 48 contiguous states, we do. However, we do need to add an extra freight charge. Our FREE shipping is for delivery addresses within the 48 contiguous states. To order, please call us at during office hours, we can then tell you what the actual additional shipping charges will be.

Shipping Charges to Mexico

At Pet Street Mall we work to ensure that your order is shipped promptly and you receive it as quickly as possible. Orders are usually processed and shipped the same day. On rare occasions, however, we cannot get the order out the same day, and it may take 24 to 72 hours to ship. Once shipped, orders are usually received within 5 days. We do not, however, have control over the product once it leaves its origin, and it may take slightly longer.

Shipping Charges to Canada

Shipping charges do apply to all orders shipped to Canada. However, additional charges will be applied by Canadian regulations. Those fees are strictly determined by Canada and Pet Street Mall does not control those fees or determine the amount.

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New Customer Service Hours:
Mon - Th: 8:00am - 8:00pm EST
Friday: 8:00am - 7:00pm EST
Sat - Sun: 9:00am - 7:00pm EST
If you have any questions just give us a call: 800-957-5753