If you have questions regarding our products, we are waiting to assist you!

At PetStreetMall, you and your pet are important to us. If you have any questions regarding any product, we want to help, and we will. Customer service is a priority for us.

Tell us if you would like us to email you a response or to call you. Yes, that is correct, we are happy to call. Just let us know your phone number and the best time to contact you.

Please understand we will do our best to answer any e-mail request as quickly as possible. Our average response time is 3 to 4 business days from time of request.

If you need immediate response you can call us and we will be happy to assist you.

Thank you for the opportunity to serve you.

Customer Service Product questions, order problems, shipping quotes, general inquiries
Webmaster Technical Web site issues ONLY
Phone 800-957-5753
Fax 813-769-2467


The Pet Lovers at PetStreetMall

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New Customer Service Hours:
Mon - Th: 8:00am - 8:00pm EST
Friday: 8:00am - 7:00pm EST
Sat - Sun: 9:00am - 7:00pm EST
If you have any questions just give us a call: 800-957-5753