How do I fill the Squirrel Boss?
The lid is on tight. It will snap loose. Use the same effort as you would for a tight jar lid. You will not break anything. Snap it closed when installing the roof.

Are batteries included?
2 batteries (23AE, 12 volt) are included. One is already installed in the roof and one is for the remote control. Always turn the roof "off" when charging.

Is there a Warranty?
YES. Limited Warranty: Your Squirrel Boss is warranted to be free from manufacturer's defects in material and workmanship for a period of one month (30 days) from date of purchase. In the event of a defect, we will repair or replace the unit at our option free of charge. This warranty does not cover failure due to improper use and cleaning, neglect, abuse, modification or disassembly. This limited warranty applies only to the original purchaser with a valid sales receipt. If you miss the warranty period you can call us for a new "roof/charger/remote control package."

Is the Squirrel Boss bird feeder safe for the birds?
YES. The birds don't usually touch enough of the metal parts to be shocked and birds rarely land on the feeder when a squirrel is present. Also, the Squirrel Boss only activates when you press the button.

Is the Squirrel Boss bird feeder safe for the squirrel?
YES. The voltage is not harmful in accordance with the N.F.P.A. (National Fire Protection Agency) National Electric Code for health care facilities.

Is it painful for the squirrel?
NO. The squirrel feels a static shock that is uncomfortable enough to cause it to stay away from the bird feeder. Similar to walking across the carpet and then touching something that conducts electricity. It tingles, but isn't harmful.

Will the Squirrel Boss feeder injure me or my children?
NO. The voltage is too low to cause injury, similar to a static shock. The Squirrel Boss is safe and totally harmless.

What happens when I'm not home?
After only a few corrections, the squirrels will stay away from the bird feeder. But squirrels do need to eat too. Plus, when I'm not home, it doesn't bother me.

What type of bird seed can I use?
The Squirrel Boss holds all types of bird seeds. Black oil sunflower seeds work best.

Is it easy to clean?
YES. Simply remove the roof and spray the feed tube with water to remove unwanted debris. Allow to dry thoroughly either by air drying upside down or gently using a soft towel. For stubborn debris, remove the 2 perches and the bottom comes right out.

Will my bird seed last longer?
YES. Your bird seed will last longer because the squirrels stay away. This product will pay for itself with the amount of seed that you will save.

What kind of range does the remote control have?
The remote will work up to 200 feet away from the Squirrel Boss.

What about Bears?
YES. If you catch them in the act it will make them stay away. If the bear comes at night, the lid will pop off and they will get the seed and then go away. The feed tube is made of thick strong plastic. The Squirrel Boss also works on deer, racoons and small mammals.